Counselling Skills Diploma Course


Certified Course
Accredited Course
10 Modules
Multiple Choice Assessments


Counselling Skills Diploma Course
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What Will You Learn?

Explore the power of counselling, a practice that doesn't just guide individuals but transforms them. Equip yourself with the essential skills and techniques required to become an impactful counsellor. Dive into a journey where every dialogue is an opportunity to elevate, heal, and ignite change.

Counselling skills don’t just involve talking; it's about facilitating a journey that helps individuals find clarity amidst the chaos, face their challenges, and recognise their resilience. By studying this counselling course, you will learn how to offer a supportive environment that enables individuals to reflect, understand, and progress.

Become familiar with the foundational principles of counselling, emphasising the essence, purpose, and significance of the profession and the role of active listening in bringing about positive change. 

Explore the intricacies of interviewing and relationship-building, along with the importance of non-directive techniques. This is complemented by learning about the dynamic counsellor-client relationship, emphasising the transformative power of empathy and the essence of motivational skills.

This counselling diploma will help you understand the complexities of stress, anxiety, and depression and explore the profound relationship between positive thinking and self-esteem, empowering you to support individuals on their journey towards emotional well-being. 
By studying this counselling course, you’ll learn about: 

  • The essential aspects of interviewing and relationship-building
  • The counsellor-client relationship and the importance of empathy
  • Motivational questioning and encouraging self-discovery
  • The complexities of stress, anxiety, and depression
  • The dynamics of family and relationship counselling
  • Evidence-based interventions for addiction
  • Trauma-informed counselling
  • Ethical and legal aspects of establishing a counselling practice
A counsellor resting their hand on the shoulder of a client during a counselling session

Course Syllabus

What will I learn on the course?

Certified Course
Accredited Course
  • Introduction
  • Part 1: Understanding Counselling
  • Part 2: The Role of the Counsellor
  • Part 3: Role of Active Listening in Counselling
  • Part 4: Skills Required in Active Listening
  • Part 5: Active Listening in Practice
  • References - Module 1
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 1: Assessment
  • Part 1: Tasks of the Counsellor in Interviewing
  • Part 2: Skills Required in Establishing the Counsellor-Client Relationship
  • Part 3: Non-Directive Counselling
  • Part 4: Interviewing in Practice
  • Module 2: References
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 2: Assessment
  • Part 1: The Importance of Empathy in Relationship Building
  • Part 2: Trial and Error in Counselling
  • Part 3: Motivational Skills
  • Part 4: Factors that Make the Best Counsellors
  • Part 5: Motivational Interviewing in Practice
  • Module 3: References
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 3: Assessment
  • Part 1: The Role of the Counsellor in Understanding the Client’s Motivational Needs
  • Part 2: Questions that Elicit Self-Motivating Statements from the Client
  • Part 3: Counsellors’ Roadblocks to Communication
  • Part 4: More Motivational Interviewing in Practice
  • Module 4: References
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 4: Assessment
  • Part 1: The Different Forms and Reactions of Grief and Bereavement
  • Part 2: Feelings of Grief in Normal and Violent Circumstances
  • Part 3: Managing Grief and the Grieving Person
  • Part 4: Grief and Bereavement Counselling in Practice
  • Module 5: References
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 5: Assessment
  • Part 1: Categories of Stress Symptoms
  • Part 2: Issues and Symptoms of Depression
  • Part 3: Issues and Symptoms of Anxiety
  • Part 4: How to Turn Negative Thinking into Positive Thinking
  • Part 5: Positive Thinking and Self-Esteem
  • Part 6: Interviewing for Depression in Practice
  • Module 6: References
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 6: Assessment
  • Part 1: The Scope of Family and Relationship Counselling
  • Part 2: Recognising the Unique Challenges in Relationship Counselling
  • Part 3: Explore Conflict Resolution Strategies
  • Part 4: Learn Couples Therapy Techniques
  • Part 5: Family Systems Theory
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 7: Assessment
  • Part 1: Holistic Therapy and its Core Principles
  • Part 2: Spirituality
  • Part 3: Individualised Care
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 8: Assessment
  • Part 1: Defining Culture, Diversity and Cultural Competence
  • Part 2: The Impact of Culture on Clients' Beliefs, Values and Behaviours
  • Part 3: Cultural Identity and Self-Concept: Navigating the Complexities
  • Part 4: Apply Culturally Sensitive Communication Techniques
  • Part 5: How to Avoid Stereotypes and Generalisations
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Module 9: Assessment
  • Part 1: The Importance of Self-Care in the Counselling Profession
  • Part 2: Identifying Signs of Burnout, Compassion Fatigue and Vicarious Trauma
  • Part 3: How to Implement a Personalised Self-Care Plan
  • Test Your Knowledge
  • Key Learning Points Exercise
  • Conclusion
  • Module 10: Assessment
Who Would Benefit From This Course?

Whether you are aspiring to become a professional counsellor or seeking to enhance your interpersonal abilities, this online counselling course will provide you with a solid foundation in the art of counselling, enabling you to make a positive impact on the lives of others.

This course is also helpful for those in the healthcare/carer professions who are looking to refresh their knowledge and gain new perspectives on counselling techniques.

For those looking to pursue a career in this field, this course alone does not qualify you to work as a counsellor, but provides a preliminary understanding of the skills used, lays the foundations for further study, and will improve your confidence along with your level of knowledge.

A counsellor talking with a client during a counselling session

The Counselling Skills Diploma Course will take up to 150 hours to complete, working from home. There is no time limit for completing this course; it can be studied in your own time at your own pace.

This is a Level 3 course and will give you 150 CPD (Continued Professional Development) points.

Upon completion of your course assessments, you receive 2 certificates. A certificate from the Centre of Excellence and a CPD certificate displaying the number of CPD points earned from the course.

Many Centre of Excellence courses are Fully Accredited by the world’s leading professional membership association for natural medicine – The Complementary Medical Association (The CMA).

You can apply to join The CMA as a Student Member while you are still studying, and if you do so you will be eligible to use the post nominal letters SCMA after your name.

Upon graduation from a CMA Registered course you will be eligible to apply for CMA Membership and this will give you numerous professional benefits including being able to use the letters MCMA after your name – Member of The Complementary Medical Association. This will demonstrate your commitment to excellence and professionalism in the natural healthcare field.

Register with The CMA as a Student or fully qualified Practitioner via The CMA website where you will be asked to submit your certificate of graduation, and proof of insurance.

The CMA’s recommended insurers are Westminster global.

This course is endorsed by the Quality Licence Scheme. Therefore, upon successful completion of this course, learners can also receive a certificate of achievement from Quality Licence Scheme and a Learner Unit Summary, which lists the details of all the units the learner has completed as part of the course. (This certificate is optional and costs an additional £25).

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through their awarding organisations they have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. They are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Their knowledge and experience of working within the awarding sector enables them to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

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Counselling Skills Diploma Course
Counselling Skills Diploma Course
Counselling Skills Diploma Course
Certified Course
Accredited Course
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