Counselling Skills

You’ll begin by learning what counselling involves and how to create a reflective and respectful space for clients, as well as how active listening and open communication form the basis of supportive relationships. This part of the course helps you understand:

• The difference between listening and really hearing someone.

• How to encourage reflection without giving advice.

• What empathy looks like in practice.

You’ll also begin to think about the importance of boundaries and ethics, and being self-aware in helping roles.

Explore Mental Health from a Supportive Perspective

As you build confidence in the basics, you’ll look at how people may experience stress, anxiety, low mood, and grief, and how to respond in a compassionate and non-clinical way.

You’ll explore how emotional wellbeing and mindset affect daily life and how counselling tools can support those struggling with common life challenges. Topics covered include:

• Grief and bereavement

• Depression and anxiety

• Family and relationship dynamics

• Substance use awareness and recovery

Learn Practical Counselling Skills

This online counselling course shows you how to use person-centred counselling tools in real situations. You’ll explore skills like asking open questions and creating a safe, calm environment for others to share. You’ll also develop practical approaches such as:

• Basic interview and relationship-building techniques

• Motivational conversation methods

• How to gently guide others toward reflection and insight

Boost Your Understanding

The course introduces ideas that help you work with a wider range of people, including cultural sensitivity and holistic therapy approaches. You'll also learn how to recognise the signs of compassion fatigue and maintain boundaries while helping others.

A First Step into a Counselling Career

If you're considering training to become a qualified counsellor, this course is a helpful introduction to the world of counselling. It gives you a solid base to build on and can help you decide if a counselling career is right for you. It’s also ideal for those working in education, social care, coaching, or any setting where emotional support and good communication are important.

Please note: This course is for educational and continuing professional development (CPD) purposes only. It does not confer a counselling qualification, permit clinical practice, or qualify learners to provide therapy or mental health treatment.

This online counselling training course is ideal for anyone interested in developing their emotional awareness and learning the foundations of counselling practice. It’s a good fit if you:

• Want to study counselling online as a first step before committing to a full qualification.

• Work in education, healthcare, care, or customer support and want to build better communication habits.

• Are looking for ways to support friends or family through emotional challenges.

• Want to learn counselling skills for use in a community, volunteer, personal, or non-clinical setting.

• Are exploring how to start a counselling career and want to build your confidence.