Social Media Manager

Job Type: Full Time, Permanent, Home-based role

We are currently on the lookout for an ambitious Social Media Manager to join our team. This role requires a real creative/ideas person who is capable of influencing audiences by delivering creative messaging across a variety of Social Channels.

Responsibilities

• Develop social media strategies and set goals to increase brand awareness, engagement, leads and sales
• Manage all social media channels such as Facebook, Instagram, YouTube, Pinterest, Whatsapp.
• Take a data-led approach to decisions, providing an in-depth understanding of day to day performance across all key channels
• Provide actionable recommendations on performance reports and insights generated, to help inform and optimise strategy across all channels, including Paid Social, SEO, Paid Search, Email and the Blog
• Develop and manage competitions, promotions and engagement campaigns
• Develop strong relationships with customers and customer support teams to resolve any issues quickly
• Write engaging posts and articles
• Create engaging multimedia content and/or outsource this effectively
• Form key relationships with influencers across the social media platforms
• Manage and facilitate social media communities by responding to social media posts and developing discussions
• Developing product launch campaigns
• Monitor and report on performance on social media platforms using tools such as Agorapulse and Google Analytics
• Keeping abreast of new and emerging social media advances
• Measuring the performance of the social media channels against KPIs

Desired Skills and Attributes

• Experienced in defining social media and content strategies (more than 3 years)
• Knowledge of how to take complex products and translate into engaging content
• Experienced in managing social communities and delivering best-in-class social customer service, working with customer service teams
• Excellent written English and social copywriting experience
• Excellent programme management skills and can-do attitude, with the ability to multitask across a range of product launches and partnership opportunities with effective reporting of key developments to all stakeholders.
• High customer focus and ability to communicate effectively, inspire and influence
• A flair for innovation with no task is beneath you and new challenges are actively sought out

To apply for this position, please send a covering letter and a copy of your CV to [email protected]
Strictly NO AGENCIES

Course Tutors and Assessors

Job Type: Full Time, Permanent, Home-based role

Our customer support team and tutors are what makes our company the huge success that it is. We pride ourselves on delivering exceptional customer support and are always looking for new team members that have the ability to go above and beyond to delight our customers. If you have the relevant experience and qualifications as a tutor or assessor in your subject field and a passion for helping people to go on to be the best that they can be then we would love to hear from you.

Requirements

• Must have the relevant qualifications for the role that you are applying for
• Must have proven experience in this role
• Ability to provide sound feedback to our students
• Work well under pressure with a high number of assessments
• Knowledge of working in online systems would be an advantage, although not necessary, full training will be given

To apply for this position, please send a covering letter and a copy of your CV to [email protected]
Strictly NO AGENCIES

Course Writers

Are you an expert in a specific field with a flair for writing? We are always looking to improve on our impressive range of courses - maybe you are a Health and Wellness fanatic or you have a passion for animals. Whatever your specialised area, if you can write a course about it, get in touch with us and join our team. If you have a passion for writing captivating course content aimed at delivering an exceptional learning experience, then we would love to hear from you.

Requirements

• Must be an expert in your subject field
• Proven past record of writing captivating copy for course materials
• Passion and enthusiasm for your subject field
• Full time and freelance positions available
• Ability to write engaging blog material would be an advantage

To apply for this position, please send a covering letter and a copy of your CV to [email protected]
Strictly NO AGENCIES

Copy Editors

We are always looking to recruit talented copy writers and editors that are happy to work across a wide range of subjects. We offer many different pieces of content including course materials, blogs and social media pieces, so it is important that we recruit talented writers and editors who are happy to work across all subject areas.

Requirements

• Must have proven experience of creating captivating copy across a range of subject areas
• Must have proof reading and editing experience
• Must be creative, passionate about their work and full of new ideas!

To apply for this position, please send a covering letter and a copy of your CV to [email protected]
Strictly NO AGENCIES